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Feedback Requests: Insights, Statistics, & Templates

Feedback Requests allow employees to run employee-driven 360 feedback cycles. “Request Feedback” templates give your team a consistent way to ask for input from their colleagues.

Insights

Click Company > Feedback Requests to see a list of all the requested feedback in your company. You’ll be able to access feedback you have visibility to.

Statistics

HR Admins can get insights into how employees are using Feedback Requests by exporting a usage report. Note that this report is statistical only; it won’t include the content of the submitted feedback.

You can select CSV or Excel format, and choose your date range. Your export will appear on your home page and on your Latest Exports page.

Feedback Request Visibility Settings

Click the Settings tab to set default visibility on feedback requests.

The HR Admin visibility options are:

  • Everything – HR Admins will see the content and who wrote it
  • Anonymous – HR Admins will see the content but not the author
  • Nothing – HR Admins will not see the content or author

You can also choose to allow people to change the default setting.

Feedback Templates

Click the Templates tab to view, edit, and create templates.

We offer several existing templates for use by your staff. You can edit, or remove these templates using the pen icon or trash can icon. 

Working with templates

To edit an existing template, you can remove or edit the template using our administrative options: 

To add a new template, you’ll need to select the Create new template option at the top of the screen. Below is a gif showing you how to edit basic options for your new template. 

You can turn template on and off, or move templates using the administrative options: 

End-user overview

When requesting feedback, team members will see the option to select from your existing templates, while setting up the feedback questionnaire.

Please note: Templates are not enforced – the employee can still edit the template after selecting it. The original questions in the template can be edited or removed by the employee for their feedback request. Edits do not affect the templates for other employees, only the specific feedback request.

Below is a .gif showing the option for templates in the questionnaire: 

Updated on April 19, 2021

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