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Praise with purpose – customizing badges

A kind word goes a long way towards keeping morale up and making sure your team members feel valued. Many organizations thrive when all employees, from the CEO to the office manager, regularly make the effort to recognize their colleagues for their contributions.

Our Praise tool was designed to facilitate this: Offering the immediate ability to easily share the love, with fun and visually pleasing badges as an option to include.

Companies can get more out of the Praise feature is by taking full advantage of the badge customization capability. Tying kudos to company values not only makes that team member feel appreciated but also could potentially make them feel motivated.

Go to Administration > Badges to get started. This is where you’ll see the full list of default badges and make your edits.

Click “Create new Badge” to add a new badge to your account. Click “Edit” on any existing badge to change the title, description, icon, or to reorder.

When you change the icon, you can pick any of the default images we’ve provided or upload your own.

We’ll resize any image to 50×50 pixels. Use a PNG, JPEG, or SVG file.

The default badges

The default badges already achieve a lot. Our badges are charmingly gamified, and getting praise with one included is a delight! Let’s look at a few of the default examples

There are options for recognizing someone for a specific achievement:

Great work on calls for the Support & Sales teams

And there are options for just general celebration:

Who doesn’t love hearing they are a star?!

So if you are planning on customizing, but did want to hang on to a few of the defaults that you think your team will enjoy. Feel free to mix and match!

Tying values to badges

You can customize the descriptions of the badges to be whatever you like and even upload your own badge images to reinforce your company’s branding. There are a lot of opportunities to tie values to kudos.

Let’s look at Small Improvements (the company) as an example. Our values are shared here, and we keep it pretty straightforward: 

  • Be the change you seek
  • Strive to understand
  • We help each other shine
  • Do things we’ll be proud of

By removing all but 4 badges and changing the titles and descriptions, the badges reflect our values here at Small Improvements:

  • The “Builders” badge becomes “Be the change you seek” 
  • The “Deep Thought Trophy” badge becomes “Strive to understand” 
  • The “Star” badge becomes “We help each other shine”
  • The “Thumbs Up” becomes “Do things we’ll be proud of”

So when it comes time to recognize what an amazing job our new customer support rep has been doing, sending them the “Strive to understand” badge might have much deeper significance for someone just starting out at a new company.

Or if as a team member I had hit a wall and was feeling unchallenged as of late– but then I took the reigns and drove a leaderless project to fruition… Imagine how great I would feel upon receiving the “Be the change you seek” badge? 

Updated on April 12, 2021

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